We know from experience that needing care for the first time can be very daunting for everyone involved, we also know that it can be a worrying and stressful time, however we offer support to help ease the process, ensuring a smooth transition for you and/or those needing care, our support will continue throughout your time with us to enabling us to ensure the care we provide is meeting yours and/or your family's needs at all times.
We are on hand 24 hours a day, 7 days a week and we are only ever a phone call away therefore always ensuring your loved ones are "In Safe Hands".
In Safe Hands Home Care provide a high standard of care tailored to meet you or your your loved one's individual needs. We offer regular call times with your own team of regular carers to ensue your care is safe and effective. We liaise with our staff, families, social workers, doctors regularly to ensure we are kept involved in the care of you or your loved one.
Person centred care is just that, centred around you and your requirements. At In Safe Hands Care we work with you to develop your care plan, to enable you to live independently with our support.
Companionship is key to a trusted relationship with our care & support workers. We not only strive to help you with everyday tasks but want to develop a caring relationship with you. Our highly trained and carefully selected care support workers are able to provide companionship in your own home or out in the community.
Did you know you can choose who provides care for you or a loved one? Many customers who are referred through social services think they have to stay with the provider offered to them, however you are free to leave them and choose your own care provider.
We provide care to a wide range of customers including, Private, Social Services Customers, Direct Payments etc,
We will offer you the best support possible and we will continue to work alongside you, your family and other professionals i.e, Doctors, Social Workers, District Nurses, Occupational Therapists and anyone required to be involved your care.
"First Class,Perfect" (WB)
"The Carers are wonderful and go the extra mile, professionally " in Safe Hands" are the best in home care" (ET)
"They do a first class job" (PM)
"Thrilled with the service" (GR)
"Staff are wonderful" (Mr H)
We have been up and running in Alcester since April 2014, whilst this may not seem a long time, we have many years of experience between all of us working here. All of our staff are fully trained, including our Managers and Office Staff. We offer 24 hour support and we also operate a 24 hour On Call Service, giving you peace of mind someone is just a phone call away.
We have very recently opened a satellite branch of In Safe Hands Community Care Services @ No 5, 17 Greenhill Street, Stratford upon Avon and we will be covering not only Stratford upon Avon itself but the surrounding areas too, if you live in or around Stratford and would like to find out more about how we can help you or a family member, please call us for an informal chat, we also offer a free no obligation assessment visit where we can look at ways in which we can assist you or a loved one.
Frequently asked Questions:
How much is my care going to cost ?
The cost of care can differ depending on how many hours of care you require. this is something we can discuss on our initial visit.
How many different carers will i see?
We do try to keep this to a minimum, usually you will have a team of 2 to 3 regular carers, more if you receive double up care, however we try to ensure each week is the same for you where possible.
If i need help out of office hours who can i contact?
We operate a 24 hour On Call Service.
How can I pay?
You will receive an invoice and you can pay by cheque, direct debit or if you are with Social Services we invoice them directly.
All support we offer is person centred and carefully planned for every individual. Our Visits are not rushed as we understand the importance of spending time supporting individuals on a social and emotional level as well as getting the necessary 'jobs' done. If our carers complete the tasks they are asked to do, they will happily sit and chat with you or your loved one.
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